Privacy Policy

At LinkGreen, we are dedicated to protecting your privacy and safeguarding the personal, business, and financial information entrusted to us.

LinkGreen follows a comprehensive set of privacy policies and security practices in compliance with laws and to support our commitment of trust through integrity in everything we do. Our Privacy Principles, within our Privacy Policy, describe how we collect and use client information, and governs how it may be shared and with whom.

Accountability

At LinkGreen, we are dedicated to ensuring your confidentiality by protecting the personal and business information entrusted to us. That commitment is fundamental to the way we do business and is reflected in our privacy policies.

LinkGreen has a Privacy Officer who is responsible for overall privacy governance. All of our employees across LinkGreen are responsible to maintain your privacy and are available to address any questions or concerns you may have.

If you have questions regarding privacy please contact us at:

Robert Tigwell
570 Bryne Drive, Unit E
Barrie, Ontario, Canada, L4N 9P6

1-888-476-6527
rob.tigwell@linkgreen.ca

What Information We Collect

Most of the information we collect is directly from you when you sign up for our service.

When you request our services, we will ask you to provide only the information that enables us to complete your request or to provide better service.

Information essential for fulfilling our services includes:

  • Information establishing your identity, such as your name, address, phone number, title, business phone number, and email address.
  • Information pertaining to business will include your business name, address, phone number, email address, and industry type. Providing us with your information is always your choice.

We use your personal and business information for the purposes to:

  • Verify your identity;
  • Provide you with the services requested;
  • Communicate to you any benefit, feature and other information about services you have with us;
  • Respond to any special needs or inquiries you may have;
  • Manage our risks and operations;
  • Process your payment, including recurring payment when you request them
  • Meet regulatory and legal requirements.

LinkGreen may use your personal information for secondary purposes such as:

  • Telling you about special discounts or offers on LinkGreen, system upgrades or new products and services.
  • Inviting you to participate in customer surveys or other opinion-gathering devices.
  • Providing you with special offers from other companies made available to LinkGreen customers.
  • Telling you about educational events, such as training seminars, conferences and online training sessions.

Additional Uses

We may communicate with you through various channels including telephone, computer or mail using the contact information you have provided.

If for any reason your information is required to fulfill a different purpose then that of your original intent, we ask for your consent before we proceed.

Our Employees

Access to your information is restricted to authorized employees who have a legitimate business purpose for accessing it. For example, when you call us or email us, designated employees will access your information to verify that you are the account-holder and to assist you in fulfilling your requests.

Unauthorized access to and/or disclosure of client information by an employee of LinkGreen is strictly prohibited. All employees are required to maintain the confidentiality of client information at all times and failing to do so will result in appropriate disciplinary measures, which may include dismissal.

Keeping Your Information Safe

Ensuring your confidentiality by protecting your personal and business information is fundamental to the way we do business. For more information see our security statement.

Keeping Your Information Accurate

We do the utmost to ensure the information we have about you is accurate and complete. We encourage you to help us keep our information current. Contact us at any time if you wish to verify the accuracy or update the information we have about you.

Your Right to Access Your Personal Information

In the normal course of business, you receive periodic access to information in the form of transaction activity records, including account statements and order confirmations. This information is routinely available to you through emails, and our secure online website.

If you want to verify the accuracy of other personal information we hold about you, you may submit a written request to our privacy officer noted above to obtain access to such information. To avoid delays in obtaining your information, please provide sufficient detail to permit us to identify you and the specific information that you are requesting.

If you have any questions about our privacy policies and how they relate to you please contact us.